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Free Incident Response Policy Template [No Email Required]

June 23, 2023

Looking for a ready-to-use incident response policy template? You’ve come to the right place! 

Businesses face a multitude of cyber threats that can disrupt operations, compromise sensitive data, and damage their reputation. 

To effectively combat these threats, having a well-defined response policy is crucial. 

We understand the challenges businesses face in crafting such policies from scratch, requiring extensive knowledge and expertise. 

That's why we're here to lend a helping hand.

Our team has worked with numerous businesses to develop robust security strategies, and we recognize the importance of empowering organizations with the right tools to fortify their cybersecurity posture. 

That's why we’d like to offer you a free, comprehensive template that you can download and serve as the foundation for developing your own tailored policy.

Download Your Free Incident Response Policy

Ready to level up your organization's incident response capabilities? 

Get yourself a comprehensive policy that covers all the important aspects of incident detection, response, and recovery. 

Our template comes with step-by-step instructions and customizable sections, so you can make it fit your specific needs.

With this plan in hand, you'll be well-prepared to handle a range of security incidents, from phishing attacks to data breaches. 

Just follow the guidelines outlined in the template for a quick and effective response

What Is An Incident Response Policy Template? 

An incident response policy template is a super useful resource that saves you time and boosts your efficiency when dealing with security incidents. 


It gives you a structured framework with pre-defined procedures, making it easier for you to respond promptly and effectively, reducing the impact of incidents.

Our template guides you through each step of the process, so you can approach it systematically. 

It covers everything from assessment and containment to investigation, root cause analysis, and improvement measures. 

Plus, it ensures that you involve legal experts and comply with the necessary regulations.

Policy Template Overview

Our comprehensive framework is designed to help your business effectively respond to security incidents. 

By following this plan, every team member can confidently identify and address potential incidents, keeping valuable assets and sensitive information protected.

Here are the key features of the incident response plan:

  • Assessment: We provide a clear process for determining the severity of a security incident and assembling an Incident Response Team to evaluate reported incidents.
  • Legal Involvement: We make sure you involve legal counsel early in the process to stay compliant with legal requirements. We also emphasize the importance of attorney-client privilege for sensitive communications.
  • Sequential Procedures: Our plan outlines a series of steps to address safety, availability, customer impact, and the scope of the incident.
  • Containment and Documentation: We recommend immediate actions to limit the incident's spread, such as disconnecting affected systems, cutting off unauthorized access, and implementing access controls. It's crucial to document everything for future reference.
  • Preservation of Evidence: We help you develop a plan to identify and preserve evidence, with collaboration between legal experts, management, and forensic specialists when needed.
  • Investigation: Conduct a thorough investigation to uncover the causes and circumstances of the incident. We even include a detailed root cause analysis.
  • Notification: We provide guidance on who needs to be notified, such as customers, vendors, regulatory authorities, and law enforcement. It's all about timely and appropriate communication.
  • Correction and Improvement: The template proposes recommendations for fixing the issues that caused the security incident, whether it's repairing, patching, or making other improvements.
  • Implementation and Follow-up: Once approved, the recommended actions are implemented, documented, and followed up on to ensure you effectively address the incident and prevent future occurrences.
  • Employee Education and Testing: We believe in regular incident response training for all employees to prepare them for security incidents. We even encourage you to conduct test incidents and debriefing sessions to enhance your incident response capabilities.

This comprehensive and structured approach to incident response allows you to handle problems efficiently, protect critical assets, and minimize potential damages.

How To Use The Template

This guide will walk you through the steps to customize and use the template effectively for your organization's incident response needs.

  1. Download the Template: Click the Download button, then click File > Download to save your own editable Word copy.
  2. Customize Company Information: Look for instructions in the document on customizing the template with your organization's name, contact information, and more
  3. Define Security Incidents: Review the provided examples of security incidents and add any specific incidents that are relevant to your business.
  4. Highlight Incident Escalation: Include the appropriate contact or escalation procedure for team members to report potential incidents.
  5. Assess the Incident: Understand the criteria for deciding when a formal incident response is necessary and adapt it to fit your organization's needs.
  6. Constitute the Incident Response Team: Determine the members of your incident response team and list their roles and responsibilities.
  7. Involve Legal Counsel: Establish a process for involving legal counsel early in the incident response process and mark communications as "ATTORNEY-CLIENT PRIVILEGE" when needed.
  8. Follow the Incident Response Plan: Review and understand the sequential procedures in the template, adapting them to your organization's specific requirements.
  9. Address Incident Priorities: Make sure to prioritize the safety of individuals, system availability, and customer impact during incident response.
  10. Establish Incident Scope: Quickly identify and assess the scope of the incident, including affected systems and data, so you can allocate resources effectively.
  11. Containment and Documentation: Take immediate steps to contain the incident and document all actions for future reference.
  12. Preserve Evidence: Develop a plan to preserve evidence while also restoring system availability. If needed, seek guidance from legal and management.
  13. Investigate the Incident: Assign a team member to conduct a thorough investigation, keeping a detailed log and following best practices for evidence custody.
  14. Notify Relevant Parties: Determine who needs to be notified about the incident, following legal guidance and communicating appropriately.
  15. Perform Root Cause Analysis: Dig deep to identify the underlying causes of the incident and evaluate the effectiveness of your incident response plan and security controls.
  16. Propose Corrective Actions: Document recommendations for fixing, patching, or improving security measures and submit them to the management team for consideration.
  17. Implement Corrective Actions: Once approved, put the recommended actions into practice and document the results. Keep everyone updated as new information comes in.
  18. Perform Post-Implementation Follow-up: Document post-correction actions and store the documentation in the designated location for future reference.
  19. Educate and Test Employees: Make incident response training a regular thing for all employees. Test your plan with simulated incidents and hold debriefing sessions to improve your incident response capabilities.

By following these steps, you can effectively customize and use the template to meet your business's specific needs. 

You'll be well-prepared to handle security incidents and minimize their impact.

Frequently Asked Questions (FAQ)

Have any questions? Our FAQ section will provide the answers you're looking for!

Can the template be used for both small and large organizations?

Absolutely! The template is designed to be flexible and suitable for organizations of all sizes, whether you're small or large.

How often should I update my incident response policy?

We recommend reviewing and updating your incident response policy regularly, at least once a year, or whenever significant changes happen in your organization's infrastructure, processes, or security landscape. This way, your policy stays current and aligned with the evolving threats and requirements.

Is the template suitable for regulatory compliance purposes?

While the template provides a comprehensive framework for incident response, it's important to assess its suitability for specific regulatory compliance requirements that apply to your organization. You might need to align the template with additional compliance standards or consult legal and regulatory experts to ensure compliance.

Can I share this with my colleagues?

Absolutely! Feel free to share this template with your colleagues to promote a consistent approach to incident response across your organization.

Can I modify the template to fit my organization's needs?

Yes, please do! The template is meant to be customized according to your organization's specific requirements, infrastructure, incident response team, and internal processes. Tailor it to reflect your unique circumstances and make sure it meets your organization's needs.


Are there any limitations to be aware of when using a template?

While templates are a great starting point, they shouldn't be seen as a one-size-fits-all solution. It's important to review and adapt the template carefully to suit your organization's context, considering factors like industry, size, regulatory requirements, and internal processes.

If you are unsure please consult a professional cybersecurity expert with any questions you have. 

What should I consider when implementing the downloaded policy?

When implementing the downloaded policy, consider these factors:

  1. Assign clear roles and responsibilities to your incident response team members.
  2. Provide training to all employees so they understand their roles and responsibilities during security incidents.
  3. Test the incident response plan through simulated exercises to identify areas for improvement.
  4. Establish a process for ongoing review and updates to the policy as needed.
  5. Communicate the policy and its procedures effectively across the organization to ensure awareness and compliance.

By taking these factors into account, you can effectively implement the downloaded incident response policy and enhance your organization's readiness to handle security incidents.


To wrap it up, having a strong incident response policy is crucial for empowering your organization and bolstering your cybersecurity preparedness. 

By downloading and customizing our comprehensive template, you can establish clear procedures for incident assessment, containment, investigation, and recovery. 

This saves time and resources while ensuring a quick and coordinated response to security incidents. 

Remember to update and refine your policy regularly to stay ahead of emerging threats. 

Download the template today and proactively protect your organization's digital assets in a secure environment.

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