FAQs about the Secure Cloud Program
We require a one-year contract for the first year, which allows us to recover our costs for the setup process, which is time consuming. After the first year, either party may cancel with 30 days written notice.
You'll receive an invoice via email that you can pay via credit card, bank transfer, or check. Your purchase is protected by a money-back guarantee.
How long does the process take?
Our initial audit is typically finished within 2-4 weeks. The timing after that will depend on your availability to work with us to implement the required changes.
First, we'll sign an agreement. Once that's signed, you'll get an email with instructions on how to grant us access to Microsoft 365 or Google Workspace.
Does Adelia have access to any of our client data?
Absolutely not.
The accounts you'll set up for us have no access to any emails or documents that you store in your cloud. All we'll be able to see is the settings that we need to review.
